Terms & Services

Effective date: November 1, 2026

These Terms and Services (“Terms”) govern your access to and use of the website located at sonyadharmd.com (the “Site”) operated by SonyaDhar MD Auto Warranty (“SonyaDhar MD,” “we,” “us,” or “our”). By visiting the Site, submitting a form, or subscribing to communications, you agree to these Terms. If you do not agree, do not use the Site.

1. Nature of Our Services

SonyaDhar MD provides marketing, education, and enrollment assistance related to extended auto warranty and vehicle service contracts (“Contracts”). We are not an insurance company. Unless explicitly stated in a signed Contract, we are not the obligor responsible for paying claims. Contracts are typically administered and underwritten by third-party administrators, insurers, or obligors identified in your plan documents.

Information on the Site—including plan summaries, pricing illustrations, blog articles, and comparison charts—is provided for general informational purposes. It is not legal, financial, or mechanical advice. Coverage decisions, exclusions, waiting periods, deductibles, and claim outcomes are controlled exclusively by the Contract issued to you, not by marketing copy on the Site.

2. Eligibility and Accurate Information

You represent that you are at least eighteen years of age and have authority to submit information on behalf of yourself or the vehicle owner. You agree to provide accurate vehicle identification details, odometer readings, ownership status, and maintenance history when requesting quotes or initiating claims assistance. Misrepresentation may void eligibility or constitute grounds for claim denial under your Contract.

3. No Guarantee of Coverage or Approval

Submitting a contact form, quote request, or online questionnaire does not bind coverage, guarantee acceptance, or establish a Contract. A Contract becomes effective only after you review and accept final documents, pay required fees, and satisfy any administrator-mandated waiting periods. We reserve the right to decline to submit enrollment for vehicles that do not meet program guidelines.

4. Quotes and Pricing Illustrations

Sample monthly payments displayed on the Site are estimates based on typical vehicle classes and term lengths. Your actual price may differ based on make, model, year, mileage, deductible selection, optional benefits, surcharges for commercial use or modifications, and administrator pricing updates. Quotes may expire after a stated period. We may modify illustrated pricing at any time without notice except where prohibited by applicable law.

5. Third-Party Administrators and Repair Facilities

Contracts may name independent third-party administrators responsible for claim adjudication and payment. Repair work may be performed by independent facilities within an approved network or, where permitted, by facilities you select subject to labor rate caps. SonyaDhar MD does not control the workmanship of repair shops and is not liable for their acts or omissions. Disputes regarding repair quality should be addressed with the facility; disputes regarding coverage should follow the Contract’s dispute resolution procedures.

6. Claims Assistance Disclaimer

Where we offer claims guidance, we act as an intermediary to help interpret published Contract language and facilitate communication. We cannot override an administrator’s coverage determination. Authorization of repairs is not confirmed until you receive written or electronic approval referencing your Contract number, covered component, and approved labor and parts allowances.

7. Maintenance and Exclusions

Most Contracts require proof of timely maintenance consistent with manufacturer recommendations. Wear items—such as brake pads, tires, wiper blades, filters, and cosmetic trim—are commonly excluded unless explicitly listed. Pre-existing conditions known before enrollment, damage from accident, abuse, racing, or unauthorized modifications are typically excluded. You are responsible for reading exclusion lists and maintenance obligations in your Contract.

8. Electronic Communications

By providing your email address, you consent to receive transactional and, where permitted, marketing messages. Marketing messages include newsletters, promotions, and educational content. You may withdraw marketing consent through the unsubscribe page on the Site or via instructions in any email. Transactional messages related to active Contracts may continue even after marketing opt-out where allowed.

9. Intellectual Property

The Site, including text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is owned by SonyaDhar MD or its content suppliers and protected by copyright and trademark laws. You may view and print pages for personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit Site content without prior written permission.

10. User Conduct

You agree not to: (a) use the Site for unlawful purposes; (b) attempt to gain unauthorized access to systems or data; (c) transmit malware or harmful code; (d) scrape or harvest data in violation of these Terms; (e) impersonate any person or entity; (f) submit false or misleading vehicle or claim information; or (g) interfere with the Site’s security features.

11. Links to Third-Party Sites

The Site may contain links to third-party websites, including social sharing platforms and administrator portals. We do not endorse and are not responsible for third-party content, privacy practices, or availability. Your use of third-party sites is at your own risk and subject to their terms.

12. Disclaimer of Warranties

THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SONYADHAR MD AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR VEHICLE DOWNTIME ARISING FROM YOUR USE OF THE SITE OR RELIANCE ON SITE CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY FOR DIRECT DAMAGES ARISING FROM SITE USE SHALL NOT EXCEED ONE HUNDRED DOLLARS (USD) OR THE AMOUNT YOU PAID US FOR ENROLLMENT ASSISTANCE IN THE TWELVE MONTHS PRECEDING THE CLAIM, WHICHEVER IS GREATER.

Some jurisdictions do not allow certain limitations; in those jurisdictions, our liability is limited to the fullest extent permitted by law.

14. Indemnification

You agree to indemnify, defend, and hold harmless SonyaDhar MD and its affiliates from claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from your misuse of the Site, violation of these Terms, or infringement of third-party rights.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the state in which SonyaDhar MD maintains its principal place of business, without regard to conflict-of-law rules. Except where prohibited, you agree that exclusive jurisdiction for disputes relating to the Site resides in the courts of that state. Contractual disputes regarding coverage are governed by the dispute section of your issued Contract, which may require binding arbitration.

16. Changes to These Terms

We may revise these Terms at any time by posting an updated version on the Site with a new effective date. Material changes may also be communicated via email where appropriate. Continued use after changes constitutes acceptance.

17. Severability and Waiver

If any provision is held invalid, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver of our right to enforce it later.

18. Contact

Questions about these Terms may be directed to info@sonyadharmd.com.

19. Contractual Relationship

Your relationship with the obligor and administrator named in any issued Contract is governed solely by those documents, including arbitration clauses, choice-of-law provisions, and class action waivers where permitted. These Site Terms do not modify Contract terms unless expressly incorporated by reference in writing signed by all parties.

20. Recording and Monitoring

Email and electronic chat communications may be retained for quality assurance, training, and dispute resolution. By contacting us, you consent to such retention consistent with our Privacy Policy.

21. Force Majeure

We are not liable for delays or failures resulting from events beyond reasonable control, including natural disasters, supply chain disruptions affecting parts availability, administrator system outages, or government actions. Such events do not extend Contract coverage unless your administrator expressly provides otherwise.

22. Entire Agreement for Site Use

These Terms, together with the Privacy Policy and any supplemental notices posted on the Site, constitute the entire agreement regarding Site use and supersede prior oral or written understandings on that subject. Contractual warranty obligations remain governed by separate plan documents.

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