Privacy Policy

Effective date: November 1, 2026

SonyaDhar MD Auto Warranty (“SonyaDhar MD,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit sonyadharmd.com (the “Site”), submit forms, subscribe to emails, or interact with our auto warranty marketing and support services.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily submit, including:

1.2 Automatically Collected Data

When you browse the Site, we or our analytics providers may automatically collect device and usage information, including IP address, browser type, operating system, referring URLs, pages viewed, timestamps, and approximate location derived from IP. We may use cookies, web beacons, and similar technologies to remember preferences and measure Site performance.

1.3 Information from Third Parties

We may receive information from lead partners, administrator systems, or publicly available sources to verify vehicle data, confirm enrollment status, or supplement contact details you provided. We require partners to lawfully obtain data and, where required, obtain consent before sharing it with us.

2. How We Use Information

We use personal information for legitimate business purposes, including:

3. Legal Bases for Processing

Where applicable privacy laws require a legal basis, we rely on: (a) your consent, such as when you subscribe to marketing emails; (b) performance of a contract or steps prior to entering a contract, such as preparing quotes; (c) legitimate interests in operating and improving our business, balanced against your rights; and (d) compliance with legal obligations.

4. How We Share Information

We do not sell your personal information for monetary consideration. We may share information with:

Aggregated or de-identified data that cannot reasonably identify you may be used or shared for analytics and industry research.

5. Cookies and Tracking

Cookies are small files stored on your device. We use essential cookies for Site functionality and optional analytics cookies to understand visitor behavior. You can control cookies through browser settings; disabling cookies may limit certain features. We do not respond to “Do Not Track” signals uniformly across browsers due to lack of industry standards.

6. Marketing Communications

When you opt in, we may send periodic emails about warranty offers, maintenance tips, and company news. Each marketing email includes an unsubscribe link. You may also use our Unsubscribe Email page. Processing unsubscribe requests may take up to ten business days. Even after opting out of marketing, you may receive transactional messages related to active Contracts or legal notices.

7. Data Retention

We retain personal information as long as necessary to fulfill the purposes described in this Policy, including providing services, maintaining business records, resolving disputes, and meeting legal retention requirements. Quote data may be retained for several years for compliance and quality assurance. Marketing suppression lists are retained to honor unsubscribe requests.

8. Security

We implement administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit for Site connections (HTTPS), access controls for internal systems, and vendor security reviews where feasible. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

9. Children’s Privacy

The Site is not directed to individuals under sixteen. We do not knowingly collect personal information from children. If you believe a child provided information, contact us and we will delete it.

10. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, restrict, or port personal information, and to object to certain processing. You may withdraw consent for marketing at any time without affecting prior lawful processing. To exercise rights, email info@sonyadharmd.com with sufficient detail to verify your identity. We will respond within timeframes required by applicable law.

11. International Visitors

If you access the Site from outside the country where our servers or service providers operate, your information may be transferred to and processed in jurisdictions with different data protection laws. By using the Site, you consent to such transfers subject to appropriate safeguards where required.

12. Third-Party Links and Social Sharing

The Site includes links to social networks and external resources. Interacting with those services is governed by their privacy policies. Social sharing buttons may transmit limited data to platforms when clicked.

13. Changes to This Policy

We may update this Privacy Policy periodically. The effective date at the top reflects the latest revision. Material changes will be posted on the Site and, where appropriate, communicated via email.

14. Additional Processing Purposes

We may create internal profiles summarizing your vehicle fleet interests, preferred communication channels, and enrollment stage to personalize follow-up content. Profiles are not sold and are accessible only to authorized personnel and processors under contract.

15. Sensitive Information

Please do not submit sensitive personal data such as government identification numbers, full payment card numbers, or medical information through general contact forms. Use secure channels provided by your contract administrator for payment and identity verification.

16. Automated Decision-Making

We may use automated tools to route inquiries, suggest plan tiers, or flag potentially fraudulent submissions. You may request human review of decisions that materially affect your ability to enroll by contacting us with supporting details.

17. Complaints

If you believe we processed your information unlawfully, contact us first so we can investigate. You may also have the right to lodge a complaint with a supervisory authority in your jurisdiction.

18. Definitions

“Personal information” means information that identifies or can reasonably be linked to an individual. “Processing” means any operation performed on personal information, including collection, storage, use, disclosure, and deletion.

19. Contact Us

For privacy questions or requests, contact info@sonyadharmd.com.

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